How Privacy Works Around Your Account
Our Privacy Policy covers the account details you submit, phone verification results, device signals used during login, support messages, cookie choices and records linked to wallet activity. When you select DANA, OVO, GoPay, QRIS, virtual account or bank transfer, we may retain transaction references and status
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details needed to match activity with your account and resolve a receipt question. We use this data to provide account access, investigate unusual sign-in patterns, answer requests and keep required records for the stated period. We do not ask you to send payment credentials through an
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open chat. Where access or eligibility is discussed, it depends on local law. You can read the current policy before account creation and use the support route to ask which data applies to your request. Changes are posted on this page with the applicable date.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.